PRIVACY POLICY

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Last Updated: 2026

This Privacy Policy explains how Biopell Medical (“Company”, “we”, “our”, “us”) collects, uses, stores, and protects personal data when you access the website biopell-medical.com and related services.

The website is created and operated by:

Made by Hominem Clinic

R. Cubatao, 929 – salas 45, 46, 47

Vila Mariana, São Paulo – SP, 04013-043

Brazil

We comply with international data protection standards including GDPR (EU), LGPD (Brazil), CCPA (California), and the Ukrainian Law “On Personal Data Protection”.

1. Data We Collect

1.1. Data You Provide

• Name, email, phone number
• Professional information (if you register as a doctor)
• Messages submitted via forms, chat, or email
• Registration information for Biopell Academy / Biopell Club

1.2. Data Collected Automatically

• IP address
• Device and browser information
• Cookies and tracking technologies
• Analytics data (Google Analytics, Meta Pixel, etc.)

1.3. Data We Do NOT Collect

• Medical records
• Diagnostic information
• Sensitive health data of patients

Biopell Medical is not a medical institution and does not collect medical histories.

2. How We Use Your Data

We use data to:

• Operate and maintain the website
• Register doctors and provide access to Biopell Academy / Club
• Communicate with users via email, WhatsApp, or other channels
• Improve user experience and website functionality
• Provide marketing communication (only with consent)
• Conduct analytics and performance monitoring

We do not use collected data for medical decisions or healthcare services.

3. Legal Basis for Processing

We process data based on:

• Your explicit consent
• Performance of contractual or pre-contractual obligations
• Legitimate interests (security, analytics, service improvement)
• Legal compliance requirements

4. Sharing of Data

We may share data with:

• Analytics providers (Google, Meta)
• CRM and communication platforms
• Technical service providers
• Official business partners under NDA

We never sell your data.

5. Data Storage and Retention

Data is stored securely on international cloud servers.

Retention depends on:

• Technical requirements
• Legal obligations
• Your consent preferences

6. Your Rights

Under GDPR, LGPD, and global laws, you may request:

• Access to your data
• Correction
• Deletion (“right to be forgotten”)
• Restriction or objection of processing
• Withdrawal of consent

Requests: privacy@biopell-medical.com

7. Cookies

We use cookies for:

• Website functionality
• Personalization
• Analytics
• Security

You can disable cookies in your browser settings.

8. Data Security

We apply technical and organizational security measures including:

• Encryption
• Secure servers
• Access control
• Activity monitoring

9. Changes to Policy

We may update this Privacy Policy.

The latest version is always available on the website.

10. Contact

For privacy questions:

privacy@biopell-medical.com